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Noor Azlan Musa

by Noor Azlan Musa
(Singapore)

Education and Relevant Qualifications




Business Continuity Certified Expert (2010)
Business Continuity Management Institute (Singapore)

Master of Project Management (2010)
University of Adelaide, Australia
Awarded “The Most Outstanding Student” and appointed as the Mace Bearer for the Graduation Ceremony 2010
Featured in local media: Straits Times and Berita Harian

BSc (Econs) in Management Studies (1995)
University of London, UK
2nd Class (Lower) Honours

Work Experience
Singapore Civil Defence Force
1995 – Current
Current Position Held: Head, Command and Staff Training Centre
Previous Positions: Head, Fire Fighting Specialist Branch
Commander, Fire Station
Responsibilities:
- Manage a 46-man team in delivering quality training to international and local participants in disaster management and emergency response
- Curriculum and Content Development
- Principal Trainer and Consultant for all Middle East Engagement Programmes
- Member of Management Team that Charts Strategic Direction, Plans and Monitors Budget and Resources, Appraise Staff and Determines Workplan
- Excellent Track Record
- Highly experienced crisis/incident manager

Main BCM Experience
2006:
- Assistant Director (Contingency Planning) – Monetary Authority of Singapore (Seconded Officer)
- Member of Organising Committee in the successful conduct of S2006 (International Monetary Fund / World Bank) Board of Governors Annual Meetings in Singapore (2006)
- Responsible for Operational Risks Management, Business Continuity Management, Disaster Recovery and Testing and Validating of Plans
- Identification of operational risks across all functional clusters and departments
- Maintenance of Risk Register, Business Impact Analysis and Risk Mitigation Strategies
- Conduct of Tabletop Exercises, Deployment Exercises, etc.
- Conduct of Joint Exercises with government and business partners
- Presentation to senior management

2005 – 2006:
- Exercise Simulation Manager, Exercise Planning and Management Team
- Successful conduct of the largest Civil Emergency exercise in Singapore (Ex Northstar V)
- Conceptualised, Planned, Coordinated and Executed multi-agencies national level response exercise involving multiple incidents in Singapore’s transportation network. This exercise involves more than 2000 participants across 23 related agencies, business partners and emergency response agencies
- Responsible for Operational Risks Management, Business Continuity Management and Testing and Validating of Plans
- Responsible for scenario development, facilitation during tabletop exercise and creation of simulation episodes

2007 – 2009:
- Concurrent Appointment as Business Continuity Manager in Singapore Civil Defence Academy (SCDA)
- Preparation and testing of pandemic flu plans in Singapore Civil Defence Force
- Tested segregation plans, temperature screening procedures, tracking procedures, sharing of health advisories, audit of recovery plans and conduct of surprise exercise

- Presentation of findings to senior management
- Advocate for business continuity programmes in SCDA


Relevant Achievements
Pioneer in Successful Venture into the Middle East market
- Principal Trainer (Emergency Response) for 7 batches of personnel from Qatar Civil Defence Department (2006 – 2009)
- Principal Trainer (Fire Station Director) for 2 batches of senior officials from Qatar Civil Defence Department (2009 – 2010)
- Consultant (Operations) to Dubai Civil Defence (2007 and 2010)
- Consultant (Emergency Response Training) to Takreer Refinery (Abu Dhabi National Oil Company) (2008)
- Training Manager (UN USAR Certification) for Abu Dhabi Police (2009)
- Participated in Intersec Conference in Dubai as part of Business Development Team (Consultancy and Training) for COSEM Safety and Security Services Pte Ltd (2010)


Successful Overseas Rescue Operations in Taiwan (1999)
- Head of Operations for SCDF Lionheart Contingent
- Management and Deployment of Resources over a 21-Day Operations that rescued 2 lives amidst the aftermath of an earthquake and numerous aftershocks
- Experienced coordination with NGOs, local authorities, United Nations, media, civil-military parties, governments and foreign population

Most Recent Successful Project Management (2009 – 2010)
COACH – Command, Control and High Competency Simulation Centre for SCDF
- Conducted studies on feasibility of project for use of SGD 2.3 Million excluding license fees, recurring costs
- Virtual scenario creation involves petrochemical industry
- Managed and motivated 8-man project team to deliver project
- Presented and obtained approval from senior management through the various stage-gate processes
- Coordinated and negotiated all project tasks vis-a-vis infrastructure development, technology development, fixtures and fittings development and user training.
- Prepared User Acceptance Plan prior to the conduct of user-acceptance testing
- Conducted change management activities with end-users

Key Attributes
- Experience and Comfortable in Making Presentations to Senior Management and Large Number of Audience
- Tactful and Sensitive to Cultural Differences
- Ability to Multi-Task and to Learn Quickly
- Willingness to Relocate with Family
- Competent in MS Office

Certification and Professional Affiliations
- Business Continuity Certified Expert
- Member, Business Continuity Management Institute
- Member, United Nations Disaster Assessment and Coordination Team
- Member, Golden Key International Honour Society
- Member, Project Management Institute
- Fire Safety Manager
- Certificate in Fire Engineering
- Project Management Professional (June 2010)

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